In the coming weeks, you will be prompted online to set-up a few security questions and answers for your online banking service. You will be able to select from a list of questions, but the answers you provide will be uniquely yours. The set-up only takes a moment. In the background, our systems will take note of your normal online banking patterns. If we detect anything unusual, you will be prompted to answer one or more of your security questions before being allowed to proceed.

For example, if you typically access your online account from home and the office, and we suddenly detect someone else trying to log on from a different country, we will present the security questions before access to your accounts is granted. If you are on vacation and simply need to access your account from a different location, you’ll answer these few quick questions, and then you can access your accounts as usual. But if someone is trying to access your accounts fraudulently, they won’t be able to get in without knowing the answers to your personal questions. For additional information please contact our Operations Specialist at (812) 331-3436 or e-mail.